Shipping policy
Shipping Policy
At STICKR, we are dedicated to providing you with a seamless and reliable shopping experience. Please take a moment to review our shipping policy to understand how we handle the delivery of your custom stickers.
Order Processing:
- Once you place your order, our team works diligently to process it promptly. Custom sticker orders typically require a processing time of 2 before they are ready for shipment.
Shipping Methods:
- We offer a range of shipping options to meet your needs, including standard and expedited shipping. Shipping costs are calculated at checkout based on your selected shipping method and location.
Estimated Delivery Times:
- The estimated delivery times for your custom sticker order may vary depending on your location and the shipping method chosen. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
International Shipping:
- We proudly offer international shipping to customers around the world. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient.
Lost or Delayed Shipments:
- While we make every effort to ensure the timely delivery of your order, we are not responsible for delays caused by shipping carriers or factors beyond our control. In the rare event of a lost shipment, please contact our customer support team, and we will assist in resolving the issue.
Shipping Address:
- It is essential to provide accurate and complete shipping information during the checkout process. We are not responsible for delays or mis-delivery caused by incorrect or incomplete addresses.
Shipping Confirmation:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the progress of your shipment.
Returns Due to Non-Delivery:
- If your order is returned to us due to non-delivery (e.g., incorrect address provided), we will contact you to arrange re-shipment. Additional shipping fees may apply for reshipment.
Questions and Assistance:
- If you have any questions or need assistance regarding your order's shipping status, please contact our customer support team at thestickrcompany@gmail.com. We are here to help!
STICKR is committed to ensuring that your custom stickers reach you in excellent condition and as quickly as possible. We appreciate your business and thank you for choosing us for your custom sticker needs.