Sticker Questions
What type of sticker is best for me?
We offer various stickers tailored to specific needs:
What's so great about vinyl?
Vinyl is a durable and flexible material that is resistant to moisture, sunlight, and general wear and tear. This makes vinyl stickers perfect for both indoor and outdoor applications.
Do you have minimum order quantities?
We do not have a minimum order quantity on our classic Custom Vinyl Stickers and Bumper Stickers. Please check all other products for applicable limits.
Can I get a custom quote?
Absolutely! We offer custom quotes to accommodate unique requests and bulk orders. Please contact our support team with the details of your project for a tailored quotation.
Are your stickers waterproof?
Yes, our vinyl stickers are waterproof. They can withstand dishwashers, rain, splashes, and moisture, making them ideal for various applications.
Can I get free samples before purchasing?
Yes, we offer one free order of custom stickers per customer. These stickers are 3in die cut stickers in a matte finish. This let's you see the quality of our product before you buy. Please contact us for your sample.
Can you print QR Codes?
Yes, we can print QR codes on our stickers. Simply provide us with the desired QR code, and we'll ensure it's printed clearly and accurately.
Sticker Types
What are die cut stickers?
Die cut stickers are custom stickers that are cut precisely to the shape of the design, without any additional border or background. This gives them a unique and professional appearance, ideal for branding and artistic designs.
What are kiss cut stickers?
Kiss cut stickers are similar to die cut stickers. The sticker can be peeled away from the backing while leaving the border behind. This method allows for more intricate designs without risking damage to the sticker when it's peeled off.
What are transfer stickers?
Transfer stickers are decals that are applied using a transfer tape. The design is cut out of a piece of vinyl, and the excess material is removed. Then, a transfer tape is placed on top to help apply the sticker. Once applied, the tape is peeled away, leaving only the design on the surface.
What are clear stickers?
Clear stickers are printed on transparent vinyl, making them perfect for windows, glassware, or any other transparent surface. We typically add a white layer of ink under the colored portions of your design to make them more opaque. Clear stickers don't have the same color vibrancy as standard vinyl stickers, due to the transparent nature of ink.
Can you make holographic stickers?
Yes, we can produce holographic stickers. Holo stickers are a great way to make your design pop. They create an irridescent effect in the light. We recommend using art with high contrast for best results.
What finish options do you have?
We offer matte and gloss finishes. The choice of finish can affect the look and feel of the sticker, so you can choose based on your preference and the intended application. Matte stickers are more popular with our customers.
Artwork
How do I show my cutline on my artwork?
To show the cutline on your artwork, create a distinct line or outline around your design using a noticeable color or stroke style. This will indicate where the sticker or print should be trimmed. Always make sure to mention the cutline when sending your design to ensure it's recognized and correctly processed.
What file formats do you accept?
We accept a variety of file formats including JPEG, PNG, PDF, AI (Adobe Illustrator), and PSD (Adobe Photoshop). However, for the best print quality, we recommend vector formats like AI or high-resolution raster files. Always ensure your file is saved at 300 DPI for optimal clarity.
Can you enhance the resolution of my design?
Yes, we can enhance the resolution of some designs to a certain extent. However, the outcome may vary based on the original quality of the design. For the best results, it's recommended to provide a high-resolution file from the start.
Can I request revisions to my proof?
Absolutely! If you're not satisfied with the initial proof, you can request revisions. We aim for complete customer satisfaction and will work with you to ensure the final product matches your vision.
How do I setup my design file for full bleed?
To set up your design file for full bleed, extend the background color or design elements beyond the trim line. This ensures that when the design is cut, there are no unintentional white or blank edges. Typically, a bleed of 0.125 inches (3mm) around all sides is recommended.
Can I print multiple designs for one order?
Yes, you can include multiple designs in a single order. However, there might be an additional fee for each separate design due to the extra setup required. It's best to clarify with our team regarding charges and guidelines for multiple designs in one order.
Ordering
How do I decide what size to buy?
To decide on the size of your product, consider the purpose and placement of the item. For branding or promotional stickers, think about where they might be placed and choose a size that stands out but fits comfortably. If you're unsure, measure the space where you intend to place it, or contact our team for recommendations based on past orders and industry standards.
Can I cancel my order?
Yes, orders can be canceled within a specific timeframe after placement. However, if the production process has already begun, cancellation may not be possible or might incur a fee. Please contact our customer service team as soon as possible if you need to cancel an order.
Can I get a custom quote?
Absolutely! We understand that every project is unique. If you have specific requirements or are placing a large order, reach out to our team, and we'll provide a custom quote tailored to your needs.
Does the order price cover full color printing?
Yes, our pricing includes full-color printing, ensuring vibrant and high-quality results for your designs. There are no hidden fees or additional charges for multi-color designs.
Proofs
How long does it take to receive a proof?
After placing your order and providing your design, you can typically expect to receive a proof within 24 to 48 hours. However, this can vary based on the complexity of the design and our current workload.
I'm not seeing my proof, what should I do?
If you haven't received your proof within the expected timeframe, first check your email's spam or junk folder. If it's not there, contact our customer service team with your order details, and they will assist you promptly.
Do proofs get auto-accepted?
No, proofs do not get auto-accepted. We value your satisfaction and want to ensure the final product meets your expectations. You'll need to review and approve the proof before we proceed with the final printing.
How many revisions can I request?
We aim to provide complete satisfaction. While initial orders typically include one to two revisions, we're flexible and can accommodate additional changes if necessary. However, excessive revisions might result in additional fees or extended processing times.
How will requesting a proof affect processing time?
Requesting a proof can add to the processing time, as production won't start until the proof is approved. Typically, this adds 24 to 48 hours, but can vary based on the number of revisions and response times.
Returns, Refunds & Shipping
Do you offer refunds and replacements?
Yes, we are committed to delivering top-quality products. If you find any issues with the items you received, please contact our customer service team within a specific timeframe after receiving your order. We will review the issue and offer a refund or replacement, depending on the circumstances.
What is your satisfaction guarantee?
Our satisfaction guarantee ensures that if you're not completely happy with your order, we will work with you to make it right. Whether it's a reprint, refund, or another solution, our team is dedicated to meeting or exceeding your expectations.
What if I receive the incorrect quantity of stickers?
We apologize for any inconvenience caused. If there's a discrepancy in the quantity received, please reach out to our customer service team with the details of your order. We'll promptly address the issue and ensure the correct quantity is sent to you.
What is your shipping policy?
We strive to process and ship orders as quickly as possible. Once your order is finalized and approved, it will be dispatched within a specific number of business days. Tracking information will be provided so you can monitor your shipment. Shipping fees vary based on the size of the order and the destination.
Do you ship overseas?
Yes, we offer international shipping to a variety of destinations. Please note that international orders may be subject to customs duties, taxes, and other fees, which are the responsibility of the recipient. Contact our team for more details on international shipping rates and times.