Frequently Asked Questions

How can we help?

Sticker Questions

What type of sticker is best for me?

Vinyl, Clear, & Holographic: Durable, waterproof, dishwasher safe.

Labels: Ideal for short-term packaging.

What's so great about vinyl?

Vinyl is durable, moisture-resistant, and ideal for indoor and outdoor use.

Do you have minimum order quantities?

We do not have minimums for Custom Vinyl Stickers or Bumper Stickers. Other products may have limits.

Can I get a custom quote?

Yes! We offer custom quotes for unique requests and bulk orders.

Are your stickers waterproof?

Yes, our vinyl stickers are waterproof, ideal for various applications.

Can I get free samples before purchasing?

Yes, we offer a free sample order of custom stickers. Contact us for details.

Can you print QR Codes?

Yes, we can print QR codes on stickers. Provide the QR code for clear, accurate printing.

Sticker Types

What are die cut stickers?

Die cut stickers are precisely cut to the shape of the design for a unique look.

What are kiss cut stickers?

Kiss cut stickers can be peeled away, leaving a border behind, ideal for intricate designs.

What are transfer stickers?

Transfer stickers use transfer tape for easy application, leaving only the design on the surface.

What are clear stickers?

Clear stickers are on transparent vinyl, ideal for glass and windows. Colors may vary slightly due to transparency.

Can you make holographic stickers?

Yes, holographic stickers create an iridescent effect. High-contrast art works best.

What finish options do you have?

We offer matte and gloss finishes. Matte is popular for a premium look.

Artwork

How do I show my cutline on my artwork?

Create a distinct outline around your design to indicate the cut line.

What file formats do you accept?

We accept JPEG, PNG, PDF, AI, and PSD. Vector formats like AI are recommended.

Can you enhance the resolution of my design?

Yes, we can enhance resolution, though results vary. High-res files are best.

Can I request revisions to my proof?

Yes, you can request revisions to ensure satisfaction with the final product.

How do I setup my design file for full bleed?

Extend the background beyond the trim line. A 0.125-inch bleed is recommended.

Can I print multiple designs for one order?

Yes, multiple designs are allowed but may incur additional fees.

Ordering

How do I decide what size to buy?

Consider the placement and purpose. Contact us for recommendations.

Can I cancel my order?

Orders can be canceled within a specific timeframe. Contact us for details.

Does the order price cover full color printing?

Yes, full-color printing is included in the price.

Proofs

How long does it take to receive a proof?

Proofs are usually sent within 24-48 hours, depending on complexity.

I'm not seeing my proof, what should I do?

Check spam/junk folder, or contact customer service for assistance.

Do proofs get auto-accepted?

No, proofs need your approval before production begins.

How many revisions can I request?

One to two revisions are included; additional changes may incur fees.

Returns & Shipping

Do you offer refunds and replacements?

Yes, contact customer service for refund/replacement options if issues arise.

What is your satisfaction guarantee?

If you're not happy with your order, we’ll work to make it right.

What if I receive the incorrect quantity of stickers?

Contact customer service with order details for resolution.

What is your shipping policy?

Orders ship promptly with tracking. Shipping costs vary by destination.

Do you ship overseas?

Yes, international shipping is available. Customs fees may apply.